All of our arrangements are created using fresh, seasonal flowers. Because flowers are a natural product, varieties, bloom sizes, and exact shades may vary. Photos shown on our website and social media represent our design style and aesthetic rather than exact replicas.
We reserve the right to make substitutions when necessary due to seasonal availability, weather, or supplier conditions. Any substitutions will be of equal or greater value and will maintain the overall look, color palette, and feel of the arrangement.
While we do our best to honor requested colors and inspiration, exact color matching cannot be guaranteed. Each arrangement is handcrafted and one of a kind.
Delivery times are estimated windows. Once arrangements leave our care, we are not responsible for damage caused by weather conditions, temperature extremes, or improper handling. Someone must be available to receive deliveries unless prior arrangements are made.
Flower longevity varies by type and environment. Proper care after pickup or delivery is the customer’s responsibility.
Because flowers are perishable and often ordered in advance, some orders may require a non-refundable deposit. Changes and cancellations must be requested within the timeframe outlined at booking. Custom event florals, bloom bars, installations, and subscriptions may have separate terms.
If you experience an issue with your order, please contact us within 24 hours so we can assist.